How It Works — Terms & Conditions
Booking, Payment & Cancellations
To secure your booking, a 50% deposit is required at least one
week prior to your event. The remaining balance is due two (2)
days before the event, with proof of payment sent via WhatsApp or
email. Please note that all add-ons are additional costs, which
will be itemised in your quote. Cancellations will result in the
forfeiture of your deposit, or a percentage thereof, depending on
when the cancellation occurs.
Setup, Space & Power
Our operators handle everything! We arrive 60–90 minutes before
your booked time for setup and take down the booth approximately
30 minutes after your session ends. Please ensure a flat,
preferably indoor, space of 2 m × 2 m is available. The booth
requires access to a standard power outlet from your venue.
Printing & Technical
Each session provides guests with two (2) photo strips or one (1)
full image, printed with your unique custom design. In the
unlikely event of printer difficulties, the booth will continue to
capture photos digitally, and all images will be printed and
delivered to you after the event.
Power Outages & Liability
We cannot be held liable for a venue power outage. In this
instance, the booth may operate on backup power for a short while,
but printing and lighting are not guaranteed.
Image Use & Marketing
We love to show off the fun from your events! Captured images are
used by AstraBooths on our social media platforms and website for
marketing purposes. If you do not wish for your images to be used,
please inform us in writing before your event.
Damages & Client Responsibility
The client is liable for any damages caused to the photobooth,
props, or equipment by the client or their guests. A fee will be
applicable based on the specific damage caused.
Operator Safety
Our staff's safety is a priority. If the booth operator feels
threatened, unsafe, or that the equipment is at risk of damage,
they reserve the right to stop the operation of the booth
immediately.